Refund policy

*Due to the custom nature of these items and for hygienic reasons, I do NOT accept returns or exchanges. The only exception is if I have made a mistake. Mistakes or defects must be brought to my attention within 72 hours of receiving the product.

🖤 That being said, I stand behind everything I sell, and your satisfaction is my TOP priority. If you are not in love with your purchase for some reason, please reach out via email so we can work on a resolution 🖤

*Cancellations/refunds are not accepted once work has begun on the order.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at justarumordesigns@gmail.com.